.. _getting_help: Getting Help ============== If you need support or assistance with the DataLab, then please follow the procedure outlined here. * Check the Helpline_ for the topic of your issue. If it doesn't exist, then create a new topic. * Describe your issue in some detail, so you can receive guidance. * If advised in the helpline or you cannot access it, then open a ticket on the Helpdesk_ portal. * For non-technical issues, use details at :ref:`labcontact`