Getting Help

If you need support or assistance with the DataLab, then please follow the procedure outlined here.

  • Check the Helpline for the topic of your issue. If it doesn’t exist, then create a new topic.

  • Describe your issue in some detail, so you can receive guidance.

  • If advised in the helpline or you cannot access it, then open a ticket on the Helpdesk portal.

  • For non-technical issues, use details at Contact the lab